Levida Furniture

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Customer Service

At Levida our commitment to exceptional customer service is at the heart of everything we do. At every step of your journey, our dedicated team members are here to ensure that your experience with us is truly both satisfactory and delightful.

Whether you have questions about our products, need order assistance, or want to share feedback, we are here for you.

Your satisfaction is our priority.

General Inquiries Form
After Sale Service

General Inquiries Form:

Thank you for choosing Levida Furniture for your home,
Please fill the form below for General Inquiries and one of our Customer Service associates will get back to you.

We are here to help

After Sale service

Thank you for choosing Levida Furniture for your home,

Please fill the form below for the After Sale service request and one of our Customer Service associates will get back to you.
After Sale Form

Customer Service Form:


If you have purchased an extended coverage protection plan for this item, we recommend that you first reach out to the protection plan’s service provider.
To assist in evaluating your request, please upload photos and videos highlighting the part requiring service.
You may upload images or documents related to the service request here.
Please note:
• Service calls will be scheduled based on the availability of our team and the service location.
• Our customer service team will contact you to confirm the next steps.
• Based on our specialist's evaluation, services may be conducted in-house, or the item may need to be moved to our facility for service.
• The customer is responsible for ensuring a clear path and working space for the furniture requiring service.
• Any additional costs not covered by the manufacturing warranty will be communicated with the customer before service is carried out.
Please sign (check) and submit this form to request a furniture warranty service and one of our Customer Service associates will contact you.
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Thank You!

Thank you for submitting the Customer Service form. One of our Customer Service associates will get back to you, soon.

Levida furniture

Accent Chair
Sofa
Sectional Relax
Sectional Loung
Sectional With Arm
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Astrid Accent Chair

How to Use 3D View of Product:

  1. On PC/Mac:

    • Click and drag the mouse to rotate the product.
    • Use the scroll wheel to zoom in and out.
    • Right-click and drag to move the product horizontally and vertically.

  2. On Tablet/Mobile/Touch Screens:

    • Swipe your finger across the screen to rotate the product.
    • Pinch or spread two fingers to zoom in and out.
    • Tap and drag with one finger to move the product horizontally and vertically.

View in Your Room with Augmented Reality (AR):

    • Click the “AR” button to view the product in your real room.
    • Follow on-screen instructions to scan your surroundings.
    • Pinch to resize the product, and drag to place it in your desired spot.

Tips:

  • Ensure good lighting for the best AR experience.
  • Explore different angles by moving around the product.
  • Look for shadows and reflections for a more realistic view.

Enjoy the immersive AR experience with your product!

Levida Furniture.